Privacy Policy

Kashmir Power Distribution Corporation Limited (KPDCL)

KPDCL respects your privacy and is committed to protecting personal information collected through this website. This policy outlines how we handle your data in accordance with Government of India guidelines.

Privacy Principles

No Commercial Use
We never sell your data for marketing.

Secure Access
Advanced safeguards against misuse.

Transparency
Clear info on what we collect & why.

User Control
Option to correct or update your info.

1. Information Collection

We collect information in two ways to ensure a smooth service experience:

Automatic Data

IP Address & Browser Type
Date & Time of Access
Pages Visited

Voluntary Data

Online Applications/Forms
Payment Transactions
Feedback/Grievances

2. Use of Information

Your data is used strictly for administrative and service-delivery purposes, including:

Processing electricity applications and payments.
Responding to consumer queries or grievances.
Improving website performance and security.

3. Cookies & External Links

We use Cookies to enhance your navigation experience. You can disable them in browser settings, though some features may limit functionality. Please note that external links on our site have their own privacy policies; we recommend reviewing them separately.

4. Security & Disclosure

KPDCL implements reasonable technical and physical safeguards to protect your data. Information is only disclosed to authorized government agencies or under judicial requirements. We ensure our service providers follow strict confidentiality obligations.