Detailed Service Procedures
Grant of New Connection
- Application Submission: The applicant must submit an application in the prescribed format (or apply online) Click Here along with necessary documents such as proof of identity and ownership/occupancy of the premises.
- Site Inspection: The Licensee will conduct a site inspection to assess feasibility.
- Demand Note: Estimated cost and applicable charges will be issued.
- Payment: Payment within the stipulated time.
- Connection: Installation and energization as per timeline.
Temporary Connection
- Application Submission: Prescribed application with documents and advance payment.
- Site Inspection: Feasibility assessment by Licensee.
- Demand Note: Estimated charges issued.
- Payment: Payment within stipulated time.
- Connection: Temporary supply after testing.
- Extension: Apply at least 7 working days before expiry.
Shifting of Meter or Service Line
- Application Submission: Prescribed application with documents.
- Site Inspection: Feasibility assessment.
- Demand Note: Estimated charges issued.
- Payment: Payment within stipulated time.
- Shifting: Shifting as per approved timeline.
Change of Consumer Category
- Application Submission: Apply in prescribed format Click Here
- Site Inspection: If required.
- Demand Note: Charges issued if applicable.
- Payment: Payment within stipulated time.
- Change of Category: Processed after payment.
Enhancement or Reduction of Load
- Application Submission: Apply online Click Here
- Site Inspection: Load feasibility assessment.
- Demand Note: Estimated charges issued.
- Payment: Payment within stipulated time.
- Load Change: Enhancement or reduction executed.
Change of Name
- Application Submission: Apply online Click Here with proof of identity and ownership/occupancy.
- Verification: Documents verified by Licensee.
- Processing: Change processed after verification.
Transfer of Ownership
- Application Submission: Apply online Click Here with ownership proof and NOC, if applicable.
- Verification: Documents verified.
- Processing: Transfer processed.
Shifting of Premises
- Application Submission: Prescribed application with documents.
- Site Inspection: Feasibility assessment.
- Demand Note: Estimated charges issued.
- Payment: Payment within stipulated time.
- Shifting: Connection shifted as approved.